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Roamio Not Transferring From Desktop Plus

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I have videos that are in .mp4 containers coded to the h.264 standard using the same program.

How do I get them to auto-transfer with Desktop plus software? Is there a way to force the transfer?

Desktop Plus is the current version and will sometimes transfer files to my Roamio.

Both the Roamio and PC are running on the same leg of the wired LAN off of the same switch.

I'm frustrated that it will transfer some and ignore others even though the same program/settings were used to create the files.

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